“The food is terrific at Assurance Health! The Chef worked very hard to take all of the patient’s needs into account and provide foods that worked for each of them individually. Also, if you are at Assurance during visiting hours, they even ask you if you would like to have dinner too, so that you may be able to join your family member and eat together. The Mac & cheese and the chili were awesome!”
– Lisa
“The care, safety and well-being at your Assurance Health for our loved one, was noted every day during their stay. We could not believe the efforts that were made to extend her life and make her comfortable. We noted during our visits how much the entire staff was involved in the care of every patient. Thank you from the bottom of our hearts!”
– Bob
“Dr. Schneider provided us with a great understanding of what our Mom was going through, and put everything in terms so that our family was able to understand. We are so thankful for his ability to get our Mom’s behavior regulated so that she was able to return back to her assisted living community.”
– Sue
“I love you guys! When I referred her (the patient) to you, she couldn’t transfer, she was incontinent, and she was total care. All she talked about was wanting to die. We were so concerned that I called the family and advocated Assurance Health to help. Today, she smiles and is no longer dependent upon staff for toileting and ADL’s. She is no longer incontinent and transfers herself to the bathroom! As soon as she completes therapy, she will be moving to assisted living from skilled nursing. I love you all for what you have done for our patients!”
-Marj, Social Services Director
“We were directed to send Mom to another hospital in Indianapolis… after 5-1/2 days she was released…. that was after no communication, dropped her at the door when we were told she was released and needed picked up same day. No one could tell me what had been done or what was different.
Your staff kept communicating, and not just communicating, they did so in a very pleasant manner. I heard from the Doctor, I heard from the social worker, I heard from the nurse. I received email communication, I received phone calls. Every communication was done so in a pleasant, caring and informative manner. I was greeted similarly, spoken to similarly. I watched and listen as your staff interacted. They did so similarly with each other, willing to share in duties to help each other.
How they cared for Mom when I got to see her was evident. As they walked me to the door they conversed and shared opinions of Mom’s demeanor, sense of humor, and concern.
So let me conclude with 2 thoughts.
My deepest and sincere thanks as your organization has made the overwhelming, tolerable for another day, blessings to you and your staff.”
-Rob W.